Root center for Advanced Recovery is a nonprofit, private behavioral healthcare organization that provides substance use and mental health treatment, prevention, and community health services. Established in 1871, the agency began as a small outpatient clinic chartered specifically to extend medical services to the poor residents of the greater Hartford area. Today, it stands as one of the most popular rehabilitation facilities that focus on creating relationships to empower patients with the ability and courage to change. With the right guidance and support from the beginning and throughout the recovery journey, Roots Recovery ensures its clients have the best chance to heal themselves from within.

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At Root Center for Advanced Recovery, experts recognize that each person has a different road to wellness and recovery. Because their path is wholly unique, the rehab provides individual treatment planning for each client to help them overcome their struggles and issues in the best way possible. The rehab also constantly monitors and tracks the progress of each of its clients and makes tweaks to their recovery programs accordingly so that chances of recovery can be maximized.

Root Recovery Center: A Brief Overview of the History

The history of Root Center New London dates back to 1884 when Dr. Joseph E. Root and Dr. M. Johnson generously offered a small back room they owned to the organization to use as an outpatient clinic. Soon after, the organization displayed a sign in front of their Pearl Street office that advertised their dispensary. The agency’s initial focus was on providing surgical, dental, social, and medical services. It continued this way until 1971, when it was designed to shift its focus to the delivery of outpatient behavioral healthcare services.

Since 1971, Root Center for Advanced Recovery has continued to support and assist people with mental health issues and addictions through self-developed medication-assisted treatment services, infectious disease services, and substance use prevention programs. The agency kept actively participating in behavioral and pharmacological research protocols for many years. Root Recovery Center currently treats more than 5,500 patients per day with its widespread network of nine clinics spread in different parts of Connecticut.

Services Available at Roots Recovery Rehab

Roots Center for Advanced Recovery offers the following programs to its clients according to their demands and requirements.

Teen Intensive Outpatient Program (IOP)

The Teen IOP at Root Recovery Center is an evidence-based treatment program that supports teenagers struggling with substance use and other co-occurring disorders. It includes enriching and comprehensive environments that allow teens to fully participate in intensive treatment while continuing to live in their homes and participate in other aspects of life.

Teen IOP at Roots Recovery consists of up to three hours of structured outpatient therapy that takes place five days a week. The program duration is between 6 to 12 weeks, but this may increase or decrease depending on individual progress, goals, and needs. A team of caring and experienced healthcare professionals facilitate these programs, including family therapy, individual therapy, and medication-assisted treatment, along with medication management sessions as appropriate. The care team continues to work closely with their clients to assess their needs, identify a personalized care plan, and explore their goals.

Adult IOP

The adult IOP program is based on the 50+ years of recovery experience of Root Center for Advanced Recovery. These evidence-based clinical programs target adults with addiction and co-occurring mental health issues and provide them with a supportive environment to participate in intensive treatment. The program comprises three-hour sessions occurring on an outpatient basis for 3 to 4 days a week. The program typically lasts up to 12 weeks but can be increased depending on patient needs.


Telehealth services at Roots Recovery take place through video conferencing at preset times. During these sessions, a practitioner will provide clients with a link to click, which will open up a platform to connect with a real-time therapist with video and audio features. The telehealth platforms used by the rehab are HIPAA-compliant to ensure that all information shared using this platform is confidential and private. Telehealth services can also be provided over the phone, depending on client preference, without the video feature.

At the beginning of an individual telehealth appointment, a therapist will ensure the client’s geographic location and explain any limitations of confidentiality. The sessions will take place in a confidential, quiet, and secure site where all clinicians will follow the best and ethical practice standards similar to the ones they would during face-to-face meetings. The therapists may also work with clients to develop a safety plan and establish a method of reconnection in case the current line drops. The clinician will then provide information about telehealth and give clients a chance to ask questions if any.

The content of every telehealth session will vary, depending on every client’s individual needs, goals, and treatment plans. Some clients may spend their sessions practicing skills, processing stressors, or discussing other care aspects. At the end of a session, the therapist will provide a recap and work with clients to determine the best time for the next appointment.


How is IOP at Roots Recovery different from an inpatient program?

An inpatient program generally involves a supervised residential stay at a treatment facility where each client gets 24-hour supervision and support. What this means is people who go for inpatient treatment reside at a facility during the entire length of treatment and are provided with housing, food, and other everyday amenities during their stay. These participants follow structured programs that involve regular counseling, group therapy, medical assessments, and medication management sessions. On the other hand, IOP gives clients the freedom to continue residing at their homes while visiting the treatment center at fixed times. This level of care is much less-intensive and more flexible.

Is substance use IOP right for me?

Substance abuse IOP at Root Center is ideally the most suitable for people with a robust system of support in the form of family members and friends and a safe home environment. If a person is currently living with people who use alcohol or drugs, outpatient setups may not be the ideal choice as the risk of relapse is high. Residential treatment remains the best choice for such residents as it helps them remove themselves from high-risk environments and focus entirely on treatment. On the other hand, IOP is also ideal for people who prefer to stay at home during their treatment and those who require a bit of flexibility in their care regimen.

How much will I need to pay for treatment at Root Center for Advanced Recovery?

The best way to get an estimate of your approximate treatment costs at Roots Recovery is by contacting them directly. A care team member will need to perform an initial assessment to get a better idea about your circumstances and the type and intensity of care you require before quoting a price. 

  • Address 335 Broad St, Manchester, CT, United States, Connecticut