Previously known as Syracuse Behavioral Healthcare, Helio Health is a substance use disorder treatment center that aims to transform the lives of people struggling with addictions. The word “Helio” accurately reflects the rehab’s mission to become an innovative, positive, and bright sport that provides patients with hope for recovery.

Helio Health staff is committed to providing a whole-person treatment that not only addresses the superficial symptoms but also adopts a deeper approach to address the root causes. The rehab provides treatment centers on multiple levels, such as housing services, general healthcare, and training and family support, for a more successful transition to a healed life.

Programs Available at Helio Health

At present, Helio Health offers the following services to its clients:


Helio Health detox and stabilization services take place in certified facilities offering help to those with temporary incapacitation due to alcohol or drug use. As a part of this program, medical and clinical staff members are available on-site 24 hours a day to help patients in the management of their withdrawal symptoms. The entire program runs in a medically-structured setting with enough safety to begin the recovery.

The detox program combines medical care with individual and group counseling in a safe and comfortable setting. Most people stay in detox treatment for three to five days, but the exact duration varies according to specific needs. The rehab team prioritizes pregnant women, IV drug users, and parents who have lost or are at risk of losing child custody due to their ongoing addictions.

Inpatient Rehabilitation

The inpatient rehabilitation program at Helio Health takes place in an NYS OASAS-certified facility and includes short-term intensive programs for people who need a supportive and highly-structured environment. The programming is tailored to each patient’s needs through a multidisciplinary team that includes counseling and medical professionals.

All patients receive group and individual counseling together with patient education. A patient’s time in inpatient rehabilitation can vary, usually lasting up to 28 days. As the program ends, the staff members design care coordination programs for patients with referrals to local services in a county preferred by the patients. Helio Health proudly considers itself the only rehab in New York that accepts postpartum women with newborn children of up to 3 months in age for treatment in this program.

Outpatient Program

The outpatient program at Helio Health Binghamton offers telehealth appointments for all services. Different services, including individual and group counseling and medication management, are readily available through telehealth. Interested individuals can call the rehab and schedule an appointment to learn more about the program. Helio Health accepts most types of insurance for its outpatient services and provides a sliding scale fee for those with income challenges. Many on-site insurance navigators are readily available onsite to g guide patients more about the payment scheme.

Opioid Treatment Program

The opioid treatment program at Helio Health incorporates assessments, counseling sessions, and medication-assisted treatment options with Suboxone or Methadone. The medication-assisted treatment programs take place onsite and gradually move on to include several take-home privileges as a client moves towards recovery over time. A multidisciplinary team oversees all medical and treatment sessions while ensuring that client needs are adequately met. The clinic hours for the opioid treatment program are between 6 am to 2 pm, and services are available with prior appointments only.

Certified Community Health Behavioral Clinic

The Certified Community Behavioral Health Clinic (CCBHC) at Helio Health Rochester, NY, delivers appropriate treatment for people struggling with mental health disorders and substance use. These services aim to integrate elements that emphasize recovery, trauma-informed care, wellness, and other behavioral and physical health needs.

As one of the 13 CCBHCs currently operating from New York, the goal is the provision of comprehensive substance use and mental health services in an outpatient setting that are evidence-based and person-centered. Helio Health is also focused on delivering mobile and flexible services so that they can be adapted to the specific and evolving needs of all patients. Remember that the Certified Community Behavioral Health Clinic caters to all patients irrespective of their ability to pay. The rehab also offers discounts on essential services based on family income and size. The following individuals can particularly benefit from these clinics:

  • Individuals with substance use or mental health disorders
  • People with long-term chronic substance use disorders
  • Children with substance use and mental health disorders
  • Low-income individuals and families
  • Individuals who are uninsured or on Medicaid
  • Under-served individuals and families
  • Members of the armed services
  • Individuals with complex health profiles

Child and Adolescent Services

The Child and Adolescent Clinic at Helio Health offers a safe and comfortable space for people up to 21 years of age to get help with their behavioral health issues. To seek these services, patients and their family members can walk into the clinic without any prior appointment from Monday to Friday between 8 am and 3 pm. Once their admission is confirmed, clients can enroll in the morning, afternoon, or evening sessions, depending on availability.

All children and adolescents seeking help from this clinic will need to undergo an initial assessment conducted by a clinician and nurse who will perform a comprehensive evaluation. They may also ask about the history of their mental health or substance abuse, along with any significant family history in these aspects. If a child is deemed appropriate for the clinic, they will get a counselor. Patients aged 12 to 17 years can get treatment at Helio Health clinic without needing parental consent if the Children and Adolescent Clinic Director approves it. Some services available at this clinic include:

  • Individual and group counseling
  • Cognitive behavioral therapy
  • Nursing and physical exams
  • Art therapy
  • Play therapy
  • Person-centered therapy
  • Medication monitoring
  • Psychiatric evaluations

Care coordination with other systems and providers, such as education, foster care, criminal justice,  primary care facilities, and child welfare


Does Helio Health Binghamton offer intervention services?

Yes, Helio Health provides intervention training and services to people who wish to help their loved ones get the help they need. These intervention services take place in the following steps:

  • A pre-intervention session 1 includes a discussion with an interventionist to identify the issues that the intervening party wants to address and decide which treatment provider they wish to refer their loved one to
  • A pre-intervention session 2 allows continued work between the interventionist and the intervening party through individualized counseling
  • A pre-intervention session 3 in which the intervening party practices how to carry out the process with their loved one
  • The real intervention hosted by an interventionist in the company of the intervening party and the patient 

Which support services will be available to me at Helio Health Liverpool NY?

The comprehensive support services provided by Helio Health include short-term community residences or halfway houses, referrals to appropriate clinical services, and outpatient counseling for people with mental health disorders and substance addiction. Because the rehab services span the continuum of recovery, it has all the necessary tools and equipment to assist clients during every stage of treatment. Mentioned below are some support services that the rehab typically offers:

  • Permanent housing
  • Community residences
  • Residential re-integration
  • Home and community-based services
  • Aftercare services
  • Address 555 East Genesee St.
    Syracuse, NY 13202, United States