Silver Hill Hospital is a nationally recognized, independent, non-profit psychiatric hospital in New Cannon, Connecticut, established in 1931. The hospital is accredited by the independent Joint Commission and has inpatient care, outpatient treatment, and transitional living programs. In addition, Silver Hill rehab provides behavioral care treatment, including psychiatric and addiction issues.

Managing an Appointment: First Step

Admission process

If a person, his family, or a friend likes to schedule an appointment or manage their currently scheduled appointments, then an outside clinician of Spring Hill Hospital calls or emails the evaluation center to make an admission appointment. Furthermore, a social worker or an experienced nurse describes a complete admission process, finalizes the phone intake from the admissions team, answers patients’ questions, and schedules their appointment.

Meet the Patient’s Liaison Team

At the appointment, a person meets a patient liaison team member who helps them with their belongings, ensures safety, provides general orientation, and introduces them to the admissions multidisciplinary treatment team.

Concierge care increases patient satisfaction scores by assessing a person’s treatment needs and satisfying value-based care delivery requirements. In addition, Silver Hill hospital delivers personalized resources, care, and support while enabling the collection of electronic patient-reported outcomes data to drive predictive modeling.

Questions, Concerns, and Coordination

The rehab is continually working to promote the trust and credibility of the hospital. An experienced treatment center staff answers an individual’s questions or concerns, their family or friends and coordinates with them during the remaining stages of the admissions process.

Medical Triage

The next step is a medical grouping in which the Admissions Nurse of the hospital completes a thorough triage assessment of a patient to obtain necessary medical information for treating clinicians.

Psychiatric Evaluation

Moving forward, the psychiatrist completes a comprehensive psychiatric evaluation of an individual to confirm the condition they are struggling with, the most appropriate evidence-based treatment options suitable for them, and the initial level of care they need.

Insurance and Fees

A financial coordinator is available in Spring Hill hospital for patients to provide insurance coverage guidance and complete necessary payments.

Family Considerations

Before treatment, Silver Hill rehab provides an individual’s family with visiting hours, different ways to get in touch with them, and contact information for the treatment team. In addition, a person’s family can also have an opportunity to meet them again.

Beginning of Treatment

After completing the admission process, compassionate treatment providers of rehab are available to help people with their treatment.

Treatment Programs Offered at Silver Hill Connecticut

Silver Hill Medical clinic offers the following treatment programs for clients:

Adult Program

Adults are often relapse-prone and have unique issues and triggers that require specialized therapy. To address these challenges, Silver Hill Hospital offers programs for young adults to address specific issues, from addictions to psychoses, mood, and personality disorders. This empowers them to transition into adulthood successfully.

Adult treatment at Silver Hill rehab includes:

  • A personalized treatment that is directed to the patient’s specific needs
  • A comprehensive diagnostic assessment from an expert clinician
  • An exhaustive team approach to a person’s care by an expert staff
  • Programs that support the family of an individual and their loved ones
  • Compassionate care that respects the dignity of an individual
  • A plan for safe discharge when a patient’s stay is finished
  • A secure environment that promotes healing
  • Therapies that are patient-focused and evidenced-based

Adolescent Program

The highly trained staff of the CT psychiatric hospitals works hard at the Center for Adolescents to offer a safe and supportive environment, determines which level of care is best for a person, and establishes a collaborative relationship with patients and their families. These are the tools that an individual can use to be healthy, prosperous, and sober, even after leaving treatment.
In addition, Silver Hill’s core values at the Center for Adolescents comprise of:

  • Family-Centered Care
  • Collaboration
  • Compassion
  • Accountability And Transparency
  • Best Possible Outcome
  • Safe And Positive Therapeutic Environment
  • Integrity And Professionalism
  • Scholarly Clinical Excellence

The mainstay of rehab treatment in an Intensive Outpatient program and Center’s Transitional Living is Dialectical Behavior Therapy (DBT). DBT is an evidence-based psychotherapy that begins with efforts to treat interpersonal conflicts and personality disorders. This type of behavioral therapy teaches people how to live in the moment, develop healthy ways to cope with stress, regulate their emotions, and improve their relations with others. In addition, DBT focuses on helping people accept the reality of their lives and their behaviors, as well as helping them learn to change their lives, including their unhelpful behaviors.

The Steward House

The new program, Steward House at Silver Hill Connecticut is located in a stately home on the hospital campus in New Canaan. This program is designed to provide medical treatment that promotes personal growth and is responsive to issues that often complicate the treatment.

Yale New Haven Health- Silver Hill Hospital and Yale medicine, the clinical arm of the Yale School of Medicine, have now collaborated to focus on treating people who have developed severe mental health or substance use issues.

The New Canaan Urgent Assessment Program 

The partnership between the Town of New Canaan and Silver Hill Hospital has resulted in the formation of The New Canaan Urgent Assessment (NCUA) Program. The goal of NCUA is to provide mental health treatment to New Canaan residents with a timely psychiatric evaluation and tailored referral for ongoing care. In addition, this program serves adults, adolescents, and children and is offered free of charge to the residents of New Canaan. However, it is worth noting that it is available by advance appointment only. 

Levels of Care

Silver Hill rehab, a non-profit psychiatric hospital and a leader among private mental health facilities, offers three levels of care a person needs. These levels depend on the needs of an individual without any disruption in treatment or care. The levels of care are given below:

  • Inpatient: The intensive inpatient care level is designed for those with additional medical needs requiring extra supervision for symptom reduction. In addition, a high clinician-to-patient ratio allows a person to recover in a comfortable, non-judgmental, and safe environment.
  • Transitional Living: If a person’s symptoms are stable and they have completed their inpatient program at Silver Hill medical clinic, they can continue treatment on an extended basis. A person can benefit from highly structured, hospital-based treatment at this stage of illness while living in a safer and more comfortable setting on the beautiful Silver Hill medical clinic campus.
  • Intensive Outpatient: This is a kind of care in which a person does not have to stay in a hospital, and they can get treatment while undergoing their jobs.


Does Silver Hill rehab accept insurance?

Silver Hill Hospital accepts insurance from the following companies: 

  • Anthem Blue Cross
  • Aetna
  • Blue Cross Plans other states
  • Magellan Behavioral Health (Yale employees)
  • Managed Health Network
  • Medicare
  • Yale Health Plan (Yale students)
  • Cigna (now called Evernorth)
  • Connecticare
  • United Health Care/Oxford Health Plans/Optum

Is there a psychiatrist on site at all times?

Yes, the psychiatrist is available on-site at Silver Hill Hospital 24 hours a day, 365 days a year. 

Should a person bring his medications with him?

Yes, a person can bring their medications, prescription medications, homeopathic remedies, over-the-counter drugs, and vitamin supplements.

Will the rehab change the patient’s medications?

The psychiatrist determines the medications and discusses them with the patient before changing them.

What happens when a client at Silver Hill Transitional Living leaves?

The clinical staff at the ct psychiatric hospitals works with their patients and their families to create a healthy, safe, and meaningful discharge plan and takes it very seriously. This program consists of intensive outpatient treatment, residential treatment, and even scheduled appointments with an individual’s physicians and therapists.

  • Address 208 Valley Rd, New Canaan, CT 06840