Vertava Health

Vertava Health is a legacy behavioral health network name, not one verified current receiving facility. Different parts of the former network have documented histories involving different organizations. This guide separates those histories and explains how to identify a current provider, arrange a new assessment, or locate records from earlier care. It does not establish that every former Vertava location remains open, has closed, or now operates under the same name.

The distinction matters when an old referral, insurance document, search result, or discharge summary still says Vertava. A familiar name can help identify where someone received care, but it cannot answer which organization now provides services at that address. Before arranging treatment, match the former program to its city, street address, approximate dates, and level of care. Those details are more useful than assuming a single national admissions arrangement continues.

Documented changes to particular operations

A February 7, 2024 announcement published by Summit Partners described the combination of Connections Wellness Group, Integrated Addiction Care, and Vertava Health of Tennessee under Blended Health. It focused on outpatient mental health services and said the Tennessee locations would begin adopting the Connections Wellness Group name. That dated announcement concerns those operations. It does not show that every historical Vertava residential campus joined that outpatient platform or confirm that the announced clinics still operate today.

A separate March 4, 2024 Woodland Recovery Center announcement identifies Woodland as the new name for the former Vertava Health of Mississippi campus in Southaven. The announcement says Bradford acquired that facility in November 2023. Southaven’s history should therefore be considered separately from the Tennessee outpatient changes. Someone researching an earlier Mississippi admission should use the actual campus details rather than treating the two announcements as descriptions of one transaction.

Dates in these announcements describe historical events. The date of this directory review describes when public evidence was checked. Neither provides an assurance of a current opening, a place on a particular day, an unchanged treatment team, or identical payment arrangements. Preserve the event date when discussing a name change, then obtain current information for the service you want to use.

What the current websites show

On October 22, 2026, the Vertava homepage redirected to Connections Wellness Group. Its current location directory presents Texas locations and virtual programming available in Texas. The directory distinguishes adult and adolescent services by location. That current presentation is different in scope from the 2024 announcement describing Texas and Tennessee operations. An absent historical clinic on a current directory is a reason to investigate its status, not sufficient evidence of its closure.

Connections describes outpatient programs, including partial hospitalization and intensive outpatient care. A redirected website does not establish legal succession for every former program, ownership of every historical record, or the availability of residential treatment or medical withdrawal management. If a referral mentions overnight care, explain that requirement to the receiving clinician instead of assuming an outpatient location can meet it.

For the former Southaven campus, Woodland Recovery Center’s current website is the more specific provider reference. Its location page distinguishes inpatient and residential care from outpatient PHP and IOP locations, and gives 187 Marathon Way, Southaven, Mississippi 38671 for its addiction treatment center. Confirm the exact program and arrival address directly; a network’s location page can contain several destinations serving different purposes.

Turn an old Vertava referral into a current inquiry

Start with the document that prompted your search. Identify whether it names a residential campus, an outpatient office, a professional, or only the network. A discharge summary may contain the treating location, while a billing statement may identify a different administrative entity. Keep those roles separate. Ask the organization you reach to explain which location it represents and whether it has a documented connection to the former program.

A useful first inquiry is concrete: name the former facility, give the city and approximate year, and explain whether you need new care, continuing care, records, or a billing answer. Avoid sending a full clinical history before confirming the recipient. Request the appropriate department and its current process. A team handling new admissions may not be responsible for historical records or payments made to another entity.

If someone proposes a different facility, obtain that facility’s name and address in writing. Ask why it is being suggested, which services are available there, and who will make the clinical assessment. A referral to a related organization is still a new receiving arrangement. The previous brand, a shared telephone route, or a description of a broad network should not substitute for understanding the actual proposed destination.

Compare the care setting before the brand

Explain what support is needed now: an assessment, help managing substance use, psychiatric follow-up, structured daytime treatment, or a setting with overnight clinical support. These examples help frame a conversation; they do not determine the correct treatment level. An appropriately qualified professional should assess the person’s circumstances and explain the recommendation, including what the proposed setting can and cannot safely provide.

For outpatient care, establish the practical schedule before committing. Ask about the days and hours, individual appointments, group format, prescribing arrangements, and what happens between scheduled sessions. Clarify whether a virtual option is available where the person will physically be located. A service advertised in Texas should not be assumed available to someone attending from Tennessee or another state.

For a residential proposal, confirm the receiving campus, overnight staffing, medical arrangements, and any separate assessment needed before arrival. Ask whether withdrawal management is provided at that location or requires another service first. Do not interpret a historical Vertava description as an instruction to stop medication, manage withdrawal independently, or travel before the receiving team has accepted the admission.

Costs and insurance belong to the current program

No current network-wide Vertava fee, program duration, insurance policy, or admission agreement has been verified for this profile. An older price or insurer logo may relate to a former operator, contract, or care setting. Ask for a written estimate that identifies the provider, location, proposed services, likely personal costs, and which items are excluded. Clarify any assessment charge before attending.

When using insurance, give the payer the current provider identity and service details. Ask separately about network participation, authorization, covered services, and the circumstances under which the estimate could change. Keep the insurer’s answer alongside the provider’s quote. Neither a historical Vertava agreement nor a broad statement that insurance is accepted establishes coverage for this person’s current plan and proposed admission.

Housing, transportation, medication, testing, and professional appointments may involve different arrangements. Ask who supplies each item and whether it appears in the same agreement. If the treatment recommendation changes after assessment, request an updated explanation of services and costs. This is particularly useful when a person moves between daytime care, overnight care, and community follow-up under different provider names.

Finding records and maintaining continuity

Former patients should begin a records inquiry with the exact facility and dates of care. Locate discharge paperwork, appointment confirmations, or billing records that identify the organization involved. Ask the current contact whether it is the records custodian and how that responsibility was established. A website redirect alone does not identify the custodian, and a company name change does not tell you where every type of record is held.

Explain which information the next clinician needs, such as an assessment, medication list, discharge summary, or relevant test results. Confirm the recipient and transmission process before sending sensitive documents. Clinical records, insurance claims, and account balances may be handled separately. Keeping a brief log of the organization, department, date, and response can prevent repeated requests going to an unrelated admissions desk.

Care should not depend entirely on resolving a historical brand question. If a prescription, follow-up appointment, or current symptom needs attention, contact the treating professional or an appropriate local service while pursuing the records inquiry. Tell the new clinician what information remains unavailable. Do not change treatment on the assumption that an old website, former program description, or incomplete record provides current medical direction.

Other routes when the former location cannot be confirmed

People looking for substance use services in Tennessee can use the state’s Tennessee REDLINE, which offers referral information by call or text at 800-889-9789, 24 hours a day. Explain the location, age, needed service, and payment constraints. This is a separate navigation route, not a Vertava admissions line or confirmation that a particular facility can accept the person.

For a possible Southaven program, start with Woodland’s current location-specific information; for a current Connections program, start with its published directory and the named clinic. If neither matches the original referral, ask the referring clinician or payer to identify a current option. Obtain an assessment of fit before making travel or accommodation arrangements. Historical affiliation is not a reason to bypass that step.

In the United States, call or text 988 for crisis support; use 911 for an immediate medical emergency or immediate danger. A legacy-provider inquiry is not an emergency response route. For routine research, keep the unanswered status question explicit until a current operator, receiving location, and relevant service have been verified.

Historical references

The previously cited Vertava care and admissions page, headquarters page, and health-plan page are retained as historical references. They are not confirmation of current network-wide services. The legacy number, 844-470-0410, has not been verified as a current admissions contact for a specific receiving program.

Public sources reviewed October 22, 2026. Dated announcements establish the stated historical changes; current websites establish what their operators publish, not independently verified availability, licensure, outcomes, or records custody at every former Vertava location.

Treatments & Therapies

Amenities & Facilities