Refocus Rehab Melbourne

Confirm the residential address separately from the head office

Refocus’s homepage describes Brighton Beach accommodation, while its facilities page says St Kilda. The contact page gives a separate Toorak head office. Confirm the residential address before arranging travel.

Ask where you will sleep and attend treatment, whether activities take place elsewhere, and which room category is included. A tour can clarify the current setting. A private bedroom does not mean all treatment is individual. Written address and room details should accompany the Standard or Bayview quote.

The residential routine includes shared responsibilities

The program FAQ describes a generally 28-day minimum, with two-month, three-month, and longer arrangements based on need. Residents are expected to participate in community meetings, counseling, recovery meetings, and household tasks. The provider describes individual and group therapy, meals, a private room with an ensuite, an individualized plan, and support and supervision around the clock.

Ask what that supervision means in practice, including who is present overnight and how urgent medical concerns are handled. It should not be assumed to mean continuous on-site physician or nursing care. The proposed schedule should explain the balance of therapy, practical activities, personal time, and contact with people outside the program. The FAQ also discusses liaison with employers and professional or legal bodies. Clarify any requested reports and consent arrangements before information is shared, rather than assume that all outside parties receive the same updates.

The FAQ says bedding, linen, and towels are supplied, while residents bring personal clothing and medications. It also describes urine testing. Confirm packing instructions, prescription arrangements, and how testing results are discussed before arrival so these expectations are clear.

The dedicated fee page explains room prices and exit terms

The fee page lists a 28-day Standard Suite at $19,800 and a Bayview Suite at $24,800, both including GST. It says private health insurance does not cover the stay. Longer programs are priced by consultation, with lower weekly rates described for extended stays. Obtain a written quote confirming the currency, room, dates, and included services.

The published terms require payment on arrival and describe refunds of unused full weeks, subject to a minimum two-week charge and a $1,500 early-exit fee. They also refer to departure following a contract breach. Ask how these terms apply to the particular agreement and what happens if clinical needs require treatment elsewhere. The inclusions list covers accommodation, meals, group work, weekly individual counseling, activities, family support, and aftercare planning. Confirm any outside medical, medication, or travel costs separately.

The listed routine includes three group personal-training sessions and two yoga sessions each week, plus morning beach walks. Ask how these activities are adjusted for physical limitations and whether a missed activity affects the agreed fee.

Staff roles should be matched to the proposed care

The team page identifies founder and director Barbara Kustra, addiction-medicine physician Dr. Naham “Jack” Warhaft, and professionals working in counseling, group facilitation, family therapy, and client support. It describes several therapeutic backgrounds and says groups are limited to ten participants. These are provider-published staff descriptions, not confirmation that each named professional will treat every resident.

The provider specifically describes Diana Dalheimer’s work with families, couples, and individual clients, including an EMDR background, and Ralf Humphries’s work in mindfulness and communication. Ask which of these approaches would actually form part of the proposed treatment plan.

Ask who would lead your individual counseling, how often medical consultations occur, and which professional is responsible for medication questions. If family work or trauma treatment is a priority, request the proposed clinician and format rather than infer access from a general biography. Qualifications, current participation, and availability should be confirmed for the person actually assigned. This is also an opportunity to discuss communication preferences, cultural needs, accessibility, and how concerns about the therapeutic relationship can be raised during a stay.

Alcohol treatment distinguishes detox from residential rehabilitation

The alcohol-treatment page describes three stages: detoxification, primary residential treatment, and ongoing maintenance support. It explicitly says detox is organized with appropriate allied hospitals or medical practitioners. The residential service should therefore not be assumed to contain an on-site hospital withdrawal unit.

The provider describes group and behavioral therapy, stress-management work, meditation, individual counseling, meals, and physical activities within the residential program. Ask how any medical stabilization will be coordinated with the start of that program and which services involve separate providers or charges. The page still advertises a starting figure of $18,700, which differs from the dedicated room-price page. Request the current room-specific quote before payment instead of using the lower promotional figure as a confirmed price. An individualized clinical assessment should determine the appropriate withdrawal and treatment plan; do not attempt a detox schedule based on the website.

The cocaine program describes therapy within a small community

Refocus’s cocaine-treatment page describes individual counseling, group therapy, cognitive behavioral therapy, stress-management training, and meditation. It presents these within a small residential community, with private bedrooms and shared activities. The page also invites prospective residents or relatives to discuss the program and arrange a tour.

A useful assessment should connect those components to the person’s actual difficulties: patterns of use, situations associated with cravings, emotional concerns, and the practical environment to which they will return. Ask how progress is reviewed and how any additional psychiatric or medical needs are assessed. The existence of a cocaine-focused page does not establish a separate specialist unit, a fixed outcome, or suitability for every presentation. Clarify whether the proposed treatment uses the shared residential program and which elements would be adapted to the individual’s needs.

The methamphetamine description emphasizes a structured routine

The methamphetamine, or “ice,” treatment page emphasizes structured living, regular meals, sleep routines, group exercise, and therapeutic work. It describes residential treatment followed by maintenance support, with detoxification arranged through hospitals or medical practitioners where appropriate. These are different functions within the overall plan.

Ask how the daily schedule is adjusted when a person is initially fatigued, distressed, or unable to participate fully, and how the team decides whether a different level of care is needed. Exercise and lifestyle activities should be understood in the context of the clinical plan rather than as a guaranteed reversal of drug-related harm. Before admission, discuss current symptoms and any prescribed treatment with a qualified clinician. Confirm which part of the plan Refocus itself provides, which professionals are involved from outside, and how the transition between services would work.

Opioid-related treatment requires a clear prescribing plan

The heroin-treatment page describes a residential approach using cognitive behavioral therapy, groups, meditation, and stress-management work. It emphasizes professional support during withdrawal, but does not set out a detailed ongoing opioid-medication prescribing arrangement for each resident. That is a question to resolve in assessment, particularly for someone already receiving medication treatment.

Ask whether your current prescription can continue, which clinician will make decisions, how medication is obtained, and what monitoring is available. Do not discontinue a prescribed medication or change a dose to fit an assumed residential requirement. The plan should also distinguish withdrawal care from the longer process of managing substance use and arranging support after discharge. A clear account of outside medical involvement, therapy participation, and continuing prescribing is more useful than a general promise that a residential stay will resolve every aspect of opioid dependence.

Continuing groups are described beyond a cannabis-related stay

The cannabis-treatment page describes a customized residential program with behavioral therapy, CBT, groups, stress-management work, and meditation. It also identifies outpatient group support intended to reinforce relapse-prevention work after residential treatment. The page discusses both an initial 28-day stay and the possibility of longer participation.

Ask which continuing groups are currently available, who can attend, their frequency, and whether there are additional charges. Continuing contact with a program should not be mistaken for unlimited individual therapy or round-the-clock clinical care after discharge. Assessment should consider the person’s broader mental-health needs and the support available at home. The presence of cannabis use, withdrawal discomfort, or a particular product on its own does not establish that residential care is the necessary option. Discuss the appropriate level and duration of treatment with the assessing clinician.

Recovery meetings are a defined part of the provider’s approach

In its September 2021 article about 12-step programs, Refocus describes residents attending daily meetings and developing peer connections before leaving treatment. The article explains sponsorship, fellowship, and the spiritual language used in that approach. It is useful background to the program’s philosophy, while the current meeting schedule should be confirmed directly.

Prospective residents can discuss whether this approach fits their preferences and experiences, how participation is organized, and what other recovery supports may be considered in an individual plan. Peer meetings and sponsorship are different from professional psychotherapy and medical treatment. They should be planned alongside any necessary clinical follow-up. Ask how the team helps a person identify accessible support near home after discharge, particularly when returning to a community outside Melbourne. Neither a particular number of meetings nor a longer residential stay guarantees an individual outcome.

Official provider information reviewed October 19, 2026. Confirm the residential address, room, current program schedule, outside medical arrangements, written fees, and continuing-care terms directly with Refocus.