The Citra program provides separate residential services for men and women, assessment, individual planning, group therapy, life-skills work, health education, family reintegration support and withdrawal management. The official campus page describes rolling Marion County hills plus a swimming pool, tennis and volleyball courts and workout equipment. Length of treatment is individualized.
Phoenix House Florida says it is in network with many insurance providers, accepts most major plans at the Citra program and offers self-pay options. Coverage, prior authorization and personal cost depend on the policy; no universal residential price is published.
What the Citra residential program provides
The Citra program description identifies adult residential substance use treatment in Marion County, with separate programs for men and women. Its core work includes individual treatment planning, specialized groups, health education, practical life skills, and support for reconnecting with family. Care also addresses behavioral health concerns that occur alongside substance use. This is a residential addiction service; a listing of related mental health concerns does not establish admission for a primary psychiatric condition without a substance use problem.
The provider describes withdrawal management for both men and women, with the length of treatment decided individually. An assessment should establish whether someone can safely enter this setting, needs stabilization elsewhere first, or would be better served by outpatient care. Ask which unit would receive the person, what clinical support is available there, and how the initial recommendation will be reviewed. The Citra listing is the relevant starting point for this profile, even though the organization also operates services around Tampa.
The Murray Center for Women
Phoenix House describes the Murray Center for Women as a separate residential program on its Citra campus. Its stated approach is specific to women and informed by the effects of trauma. Counseling, education, and recreational activities are combined with work on trust, self-esteem, and personal responsibility. The page encourages family involvement and mother–child reunification.
That reunification emphasis should not be read as a promise that children can live at the center, that childcare is provided, or that a particular custody outcome is possible. A parent considering admission should discuss responsibilities at home, arrangements for contact, and any coordination needed with existing family services. Likewise, trauma-informed care describes how a program approaches treatment; it does not specify the frequency of individual trauma therapy or guarantee a particular trauma treatment. Ask the receiving team which services would actually form part of the proposed plan and how participation is adapted to current needs.
Understanding the separately advertised men’s unit
The provider also advertises a 20-bed men’s residential substance use unit for adults aged 18 and older in the Ocala area. The page specifically describes it as a self-pay unit. Published services include medical and psychiatric care, medication management, individual and group therapy, family or couples work, follow-up care, and recovery meetings. The stated capacity is a description of that program, not an indication of current vacancies or the number of beds across Phoenix House Florida.
Men contacting the general admissions number should establish whether the recommendation and price relate to this particular unit or another residential placement. A general statement that the organization accepts insurance does not settle the payment arrangements for a program explicitly promoted as self-pay. Ask for the exact location, room arrangement, clinical services included, and any separate medication or medical charges. The page publishes amenities and a payment method, but does not provide a universal residential package price.
Assessment, consent, and communication with supporters
Phoenix House’s referral guidance describes initial screening followed by a clinical assessment at the designated treatment location. The assessment determines the recommended level of care and helps shape an estimated stay. Admission is a further step after that decision; a referral alone does not establish acceptance into Citra or guarantee a bed. Medical and clinical staff develop the treatment plan, with the composition of the team depending on the person’s needs.
Family members and referring professionals can discuss how communication should work, but access to clinical information depends on the person’s authorization. The guidance describes a signed release and agreed communication arrangements, rather than unrestricted updates to relatives or employers. Establish who will be the main contact, which information can be shared, and how discharge planning will involve existing clinicians. The same page says the organization is developing its alumni association. Ask what continuing support is operating now instead of assuming that every proposed alumni activity is already available.
Withdrawal assessment and practical preparation
The official questions and answers make an important distinction about detoxification: withdrawal may be managed in the residential facility, but some people need a brief admission to a specialized detox center before entering residential treatment. The appropriate route depends on clinical assessment. This qualification matters more than a broad statement that withdrawal management is offered. Provide an accurate medication and substance use history so the receiving clinicians can decide what is safe.
The same guidance asks people to bring prescriptions in their current containers and relevant hospital discharge paperwork. It states that medication charges are separate from treatment rates and that prescription benefits may be used. Do not stop prescribed medication to meet a packing rule; ask the clinical team to reconcile it before arrival. The published clothing allowance and laundry arrangements are practical packing instructions, not a prescribed treatment duration. Confirm the current packing list, device restrictions, and any accessibility requirements before traveling, especially if another facility must provide initial stabilization.
Insurance and funding depend on the actual program
The insurance and funding page says Phoenix House Florida works with major commercial insurers and offers self-pay and other potential funding routes. Crucially, its Medicaid statement is marked as applying to outpatient services only. Someone seeking Citra residential care should not infer residential Medicaid coverage from the presence of Medicaid names or logos elsewhere on the website.
Before accepting a placement, obtain a benefits review for the named unit and level of care. The review should identify the insurer’s authorization requirements, expected personal responsibility, and how charges could change if treatment is extended or transferred. Self-pay arrangements also need a written description of included care and additional expenses. State or county funding is described as dependent on qualification; it is not an automatic discount for every applicant. Compare the proposed clinical plan and total expected cost together, rather than treating the organization’s general payer list as a binding offer for a specific residential stay.
Outpatient services use different locations
The Greater Tampa outpatient program offers both standard outpatient care and intensive outpatient treatment for adults and teens. Published services include assessment, drug testing, individualized treatment planning, support for co-occurring mental health concerns, life skills, and family or continuing-care work. The program can also refer people to residential treatment when the assessment indicates a need for more support.
These services should be considered separately from living at the Citra campus. They may be relevant after residential care, or as an initial option for someone who can be treated safely while living at home. A discharge plan should identify the actual receiving office, confirmed appointment, travel requirements, and whether the proposed hours fit the person’s responsibilities. The organization describes services across more than one outpatient location, so a general promise of continuity is not enough to establish a practical plan. Ask who will manage medication and communicate with the residential team after the transfer.
Virtual intensive outpatient care still has in-person elements
Phoenix House’s virtual IOP description publishes nine hours of treatment per week, with separate adult and adolescent schedules. It also says initial assessments and individual therapy sessions take place in person. The word “virtual” therefore should not be interpreted as an entirely remote program that can be accessed from any location without travel.
The adult schedule is listed as Monday, Wednesday, and Thursday afternoons; the adolescent schedule uses Tuesday, Wednesday, and Thursday evenings. Confirm the current times, local attendance requirements, and the address for individual appointments before arranging a residential discharge around this option. Group work addresses topics such as coping skills, relapse prevention, and understanding substance use, with case management and family involvement when clinically indicated. The page describes insurance and self-pay options but says funding assistance is not currently available for this program. Eligibility and benefits should be checked specifically for virtual IOP, rather than carried over from another Phoenix House service.
Teen treatment belongs to the Derek Jeter Center pathway
The Derek Jeter Center is the organization’s separate adolescent outpatient pathway. Its Brandon program describes standard outpatient and intensive outpatient services for teens aged 13 and older, with a strong family component. Published services include individual support, group treatment, education, and work on substance use with co-occurring mental health concerns. The IOP description specifies three-hour sessions on three days each week.
This adolescent offering does not mean the adult Citra residential program accepts minors. Families should establish the teenager’s appropriate service and location directly, including school coordination, guardian participation, and the response if risk increases between appointments. The page describes several possible payment sources, but eligibility remains specific to the individual and program. A teen who needs continuous supervision or urgent stabilization may require a different setting; the outpatient description cannot answer that clinical question by itself. Confirm what assessment is needed and how the team handles referrals when outpatient care is insufficient.
Tampa residential care has its own eligibility route
The organization’s Orient Wellness Center is a separate residential service at 1800 Orient Road in Tampa. Phoenix House describes it as a Hillsborough County facility serving adults who qualify under the Hillsborough County Health Care Plan. The advertised no-cost treatment applies to qualifying participants in that pathway; it is not a sitewide promise of free residential care at Citra.
The Tampa page lists case-by-case admissions, clinical and case management services, and support with employment, housing, and access to medical care through county partnerships. These features can be relevant to someone comparing treatment with broader practical support needs. They should not be assigned automatically to a Citra admission or to a person outside the county eligibility framework. Ask the admissions team which service is being proposed, who determines funding qualification, and what documentation is required. Published bed numbers and walk-in hours describe that separate Tampa program and do not establish Citra availability.
Recreation should support the clinical plan
The residential amenities page describes recreation that can include a music studio, exercise facilities, a pool, tennis, equine activities, and a garden in the women’s unit. These features offer useful questions for someone assessing everyday life in residence, but the page does not provide a unit-by-unit weekly timetable or promise that every activity is available to every participant.
Ask how activities fit around therapy, how physical limitations are accommodated, and which options are offered in the proposed unit. A person interested in music or outdoor exercise may value those opportunities, while another may need a quieter or more accessible routine. Neither preference determines the appropriate level of addiction care. Compare the actual treatment schedule, clinical staffing, medication arrangements, and continuing-care plan alongside the environment. Photographs and amenity lists describe aspects of the setting; they do not show how much individualized treatment a particular person will receive during a stay.
Program and location distinctions were reviewed against the linked official sources on October 19, 2026. Confirm current admission, schedules, funding eligibility, and personal costs directly with the receiving program.
For broader comparisons, see our guides to rehab in Florida and alcohol addiction treatment.
